Refund and Return Policy

Since each storybook from Varnika Tales is custom-designed and printed specifically for your child, our return and refund policy differs from standard retail items.

1. Personalized Items

Personalized items cannot be returned or refunded unless there is a clear manufacturing defect or a significant error made on our part during the production phase.

2. Damaged or Defective Items

If your book arrives damaged during shipment or has a manufacturing defect (e.g., misaligned pages, incorrect printing), please contact us within 48 hours of delivery at varnikatales@gmail.com with:

• Your order number
• Clear photos of the defect or damage

We will review your request and, if approved, we will provide a free replacement of the same book.

3. Order Cancellations

As the AI generation and design process begins shortly after your order is placed, cancellations are only possible within 2 hours of placing the order. Once the production/printing process has started, we cannot cancel the order or offer a refund.

4. Refund Processing

In rare cases where a refund is approved by our team, it will be processed through the original payment method within 7-10 business days.

5. Contact for Support

If you have any concerns about your order, please reach out to our customer care team at varnikatales@gmail.com.